Privacy Policy

Last updated: June 20, 2026

This Privacy Policy explains how OnlyCarriers collects, uses, shares, and protects personal information when you visit our website, place an order, contact us, or use our services.

The terms “OnlyCarriers,” “we,” “us,” and “our” refer to OnlyCarriers. The terms “customer,” “you,” and “your” refer to any person or business that visits our website, places an order, contacts us, or uses our services.

By using our website or purchasing from OnlyCarriers, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

• Name

• Billing address

• Shipping address

• Email address

• Phone number

• Order details

• Vehicle information provided for fitment verification, such as VIN, year, make, model, trim, drivetrain, axle ratio, part number, or photos

• Messages, emails, calls, or other communications with us

We may also collect information automatically when you visit our website, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Products viewed

• Referring website

• Date and time of visit

• Cookies and similar tracking technologies

• Shopping cart and checkout activity

Payment information is processed through secure third-party payment processors. OnlyCarriers does not store full credit card numbers on our own systems.

2. How We Use Your Information

We use personal information to:

• Process and fulfill orders

• Verify payment and prevent fraud

• Ship products to customers

• Contact customers about orders, fitment, shipping, returns, warranty claims, or customer service issues

• Verify vehicle fitment and product compatibility when requested

• Provide customer support

• Improve our website, products, and services

• Maintain security and prevent abuse of our website

• Comply with legal, tax, accounting, and regulatory obligations

• Send service-related messages about your order

• Send marketing communications only where permitted by law or with your consent

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate the store, remember cart activity, support checkout, analyze website performance, improve user experience, and support advertising or remarketing.

Cookies may be used by OnlyCarriers, Shopify, analytics providers, advertising platforms, payment processors, and other service providers that help operate our store.

You can adjust cookie settings through your browser. Disabling cookies may affect website functionality, including cart and checkout features.

4. How We Share Information

We may share personal information with trusted third parties that help us operate our business, including:

• Shopify and website hosting providers

• Payment processors

• Shipping carriers and freight providers

• Fraud prevention and security providers

• Email, communication, and customer service providers

• Analytics and advertising providers

• Professional advisors, such as accountants, attorneys, or insurers

• Government agencies, law enforcement, or regulators when required by law

We do not sell personal information for money. Some privacy laws may define certain advertising or analytics cookies as “sharing” personal information. You may manage cookies through your browser settings or applicable privacy controls.

5. Shopify

OnlyCarriers uses Shopify to host and operate our online store. Shopify may process personal information as part of providing ecommerce, checkout, payment, hosting, analytics, and related services.

Shopify’s handling of personal information is governed by Shopify’s own privacy practices in addition to this Privacy Policy.

6. Payment Processing

Payments are processed by secure third-party payment providers. When you submit payment information, your payment details are handled directly by the payment processor. OnlyCarriers may receive limited payment-related information, such as transaction status, billing details, fraud screening results, and confirmation of payment.

7. Shipping and Delivery

We share necessary order and shipping information with carriers, freight providers, warehouses, suppliers, or fulfillment partners in order to deliver your order. This may include your name, shipping address, phone number, email address, order details, and delivery instructions.

8. Customer Support and Communications

If you contact us by email, phone, website form, chat, or other methods, we may collect and retain the information you provide so we can respond, resolve issues, verify orders, process returns, handle warranty claims, and improve our service.

9. Marketing Communications

We may send marketing emails or promotional messages where permitted by law. You may unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us directly.

Even if you opt out of marketing messages, we may still send transactional or service-related communications about your orders, account, shipping, returns, warranty claims, or other business matters.

10. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer service, warranty support, fraud prevention, legal compliance, accounting, tax, dispute resolution, and business recordkeeping.

Retention periods may vary depending on the type of information and the reason it was collected.

11. Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information. However, no website, payment system, data transmission, or storage method is completely secure. We cannot guarantee absolute security.

You are responsible for keeping any account login information confidential and for using secure devices and networks when accessing our website.

12. Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information we hold about you. You may also have the right to object to or limit certain uses of your information.

To submit a privacy request, contact us using the information listed below. We may need to verify your identity before processing your request.

13. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

14. International Customers

OnlyCarriers is based in the United States. If you access our website or place an order from outside the United States, your information may be processed, stored, or transferred in the United States or other countries where our service providers operate.

By using our services, you understand that your information may be handled in countries that may have different privacy laws than your country of residence.

15. Legal Compliance and Protection

We may use or disclose personal information when we believe it is necessary to:

• Comply with applicable laws, regulations, court orders, subpoenas, or legal processes

• Enforce our policies and agreements

• Prevent fraud, chargebacks, abuse, security threats, or illegal activity

• Protect the rights, property, and safety of OnlyCarriers, our customers, our service providers, or others

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on this page with the updated date.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

17. Contact Information

Questions about this Privacy Policy or privacy-related requests should be sent to:

OnlyCarriers
3708 E Industrial Way
Riviera Beach, FL 33404
United States

Phone: (561) 231-0439
Email: lukeswpb@gmail.com

Business Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time